Frequently Asked Questions
What are essential oils?
Have you ever smelled the crisp, refreshing scent of a fresh cut lemon? If so, you may have already experienced the power of essential oils and not even know it.
Essential oils are responsible for the fragrances you smell. They’re also the nutritional compounds inside many plants and herbs. And once extracted from the plant or herb, they bring many of the same health-giving benefits to the table. One reason they’re so powerful is because they’re the “essence” of the real plant or herb, only in a highly concentrated form. In fact, one small, 15mL bottle of lemon essential oil can contain up to 45 lemons!
In short, essential oils are often referred to as the “life blood” of plants and trees. They are the concentrated oils of herbs, plants and trees, including the bark, stems, flowers and other parts.
How are essential oils made?
Wondering how those great smelling essential oils are made? Turns out, essential oils aren’t “made” at all. They ARE “extracted” from plants, herbs and spices. But just because they are extracted from plants doesn’t mean the way they’re sourced is all the same. In fact, the way they’re extracted from the plant or herb can have a big impact on the quality. Here’s a quick rundown of the two primary ways essential oils are extracted from the plants.
Steamed Distilled: The most common method of extracting an essential oil from the plant is through steam distillation. The steaming process separates the oil and water-based compounds of a plant.
Low temperature and low pressure play an important part of collecting the highest quality essential oil. When plant matter is placed into a chamber and steam is injected, the plant’s essential oil is released into the air. The steam and essential oil are carried out of the chamber and cooled. The oil and water are then allowed to separate for collection.
Cold Pressed Extraction: Cold pressed is a method where the essential oil is pressed from the plant. This is the most common method of extraction for the citrus oils. The peel of the citrus plant is pressed and the essential oil is then filtered from the plant matter.
The method of extraction directly affects the essential oils’ quality by way of pressure and temperatures applied.
Be sure to check out an oils guide to see how essential oils were extracted prior to purchase and use.
What are carrier oils?
The short answer is: Carrier oils help “carry” essential oils to their destination. While carrier oils don’t contain the same elements that essential oils do, they are important for using topically applied oils.
Essential oils’ molecules are extremely small so they can pass through the skin and into the body quickly. They can also evaporate quickly. But if you want to keep the oils on your skin and dilute them to create more gentleness on the skin, you can combine them with carrier oils.
These larger molecules found in carrier oils can increase the length of time the essential oils stay on your skin. Some people may think using carrier oils reduces the effectiveness of the oil, but that’s not so.
Dilution with carrier oils often increases the surface area of absorption and, with certain oils, can downplay potential sensitivities.
Common carrier oils include:
- Almond oil
- Avocado oil
- Coconut oil
- Jojoba oil
- Olive oil
- Pomegranate seed oil
How are carrier oils used?
Carrier oils are used to dilute essential oils when they are being used topically; they help to carry the essential oils into the skin. Many lotions and skin care products are made with carrier oils, which are vegetable oils derived from the fatty portion of the plant, such as the nuts, kernels or seeds. Unlike essential oils, carrier oils do not evaporate easily and do not give off strong aromas.
Unfortunately, carrier oils often have a defined shelf life. Each carrier oil is different. Some are more aromatic than others, and the color and shelf life will differ as well.
What is a diffuser? Do I need one?
Diffusion is the process of dispersing essential oils so that their aroma fills a room or an area with the essential oil fragrance. Therefore, a diffuser is a device that diffuses the essential oil into the air. There are several types of diffusers available on the market in 2018, and many have reviews that may help you decide which one may be right for you, if you are interested in getting a diffuser.
However, you don’t have to have a diffuser to experience the aroma of essential oils. This is a popular option due to the ease and wide range of great smells it opens your home to. But by no means is it required.
Another option is to add 10 drops of essential oil to two cups of water, and then heat until it steams—and enjoy the aroma!
What is aromatherapy?
Aromatherapy is the practice of using volatile plant oils, including essential oils and their volatile aromatic compounds, for psychological and physical well-being. Aromatherapy, which also goes by “essential oil therapy,” is defined as the art and science of utilizing naturally extracted aromatic essences of plants to “balance, harmonize and promote the health of body, mind and spirit.”
You can often refer to an oils guide to learn more about essential oils and aromatherapy uses.
What are some popular essential oils?
Essential oil users often have their go-to essential oil. Some people can’t go two days without Bergamot diffusing in their household while others keep Lavender and Lemon on tap. With that said, there are a few essential oils that are more popular than others, either because of their wide variety of uses and benefits or their great aroma.
There are many popular, quality essential oils, including those that are Certified USDA Organic, therapeutic grade and 100% pure—with no fillers, bases or additives. For example, being Certified USDA Organic is important for some people because the organic certification can be traced back clear to the seed and plant. Every handler of the product must be certified as well. Additionally, no prohibited pesticides or other toxins are used for Certified USDA Organic products.
Essential oils that are not Certified USDA Organic can’t say that.
Also, pure essential oils that are therapeutic grade go through a rigorous process, such as being distilled without using chemicals and being more costly to produce because they often require 100s of pounds of plant material to make a single pound of oil. They’re also sourced from indigenous regions where plants grow in their natural environment.
Being organic, therapeutic grade and pure are what make many essential oils popular, but here are some popular essential oils:
- Lavender oil
- Frankincense oil
- Eucalyptus oil
- Rose oil
- Peppermint oil
- Patchouli oil
- Sandalwood oil
- Lemon oil
- Rosemary oil
- Lemongrass oil
- Bergamot oil
- Geranium oil
How are essential oils used?
When using essential oils, it’s always best to refer to the oils guide that accompanies your essential oils and to use the essential oils according to the directions therein. However, generally speaking, there are a few ways to use essential oils.
Aromatic use: Our sense of smell is a powerful one! Essential oils are quickly absorbed by smell receptors, and can influence our physiological, mental and emotional states. Some essential oils have uplifting effects, while others have energizing or calming effects. Diffusion is one of the easiest ways to use essential oils aromatically; however, as mentioned earlier, you don’t have to have a diffuser to enjoy the aroma of essential oils.
Topical use: Another effective way to use essential oils is topical application, since essential oils easily penetrate the skin. Once absorbed, they stay in the areas where applied. While essential oils are easily absorbed, using a light massage motion can help increase the blood flow to the area in which essential oils are applied. Likewise, using a carrier oil can also help increase essential oil absorption, especially for dry or flaky skin.
In case there’s any skin sensitivity, it’s recommended to use a carrier oil to dilute more potent oils (one drop of essential oil to three drops of a carrier oil) when using them for the first time.
Of course, everyone’s different, so the amount can vary based on a person’s size, age and overall health. Nevertheless, it’s advised to start out minimally and carefully.
Internal use: This one is often debated in the essential oils world. Some say to never use them internally, while others say that some are okay to use internally—depending on the oil, the amount, whether it’s organic or not, etc.
Since certain essential oils have been used historically in foods, internal use is often considered safe for certain oils. However, there are some essential oils that should not be ingested.
It’s important to note that the body is equipped to handle only appropriate amounts of certain essential oils. That’s why proper amounts according to labeling recommendations and other professional guidelines should be strictly adhered to in order to avoid toxicity.
Terms of Use
1. GENERAL
1.1. OVERVIEW
The DR. AXE REWARDS program (the “Program”) is a loyalty reward program offered by AXE WELLNESS, LLC (the “Company”, “us”, “our” or “we”) to certain customers of the Company. The Program is accessible through store.draxe.com (the “Program Website”) and any other related sites and applications referred to on the Program Website including without limitation store.draxe.com/pages/welcome-to-draxe-rewards (the “Explainer Page”).
The Program allows persons who have completed the membership enrollment steps (each, a “Program Member” or “Member”) in accordance with the present Terms and Conditions to collect points when making purchases on items identified from time to time by the Company (“Eligible Purchases”), and to redeem these points for rewards, benefits and/or rebates offered by the Company from time to time.
Members acquire no vested right or entitlement to the continued availability of any particular reward, benefit or redemption level.
1.2. TERMS AND CONDITIONS
The terms and conditions set forth herein (the “Terms & Conditions”, and together with any terms set forth on the Program Website, the Explainer Page and any other terms accessible through any of the foregoing, collectively the “Program Terms”) govern the Program. The Company in its sole discretion can, restrict, suspend, amend, extend or otherwise alter the Program Terms at any time and without prior notice. If the Program Terms have been updated, the Company will post the new Program Terms on the Program Website and note the date that they were last updated, and no change will be effective until such change has been posted for at least ten (10) days. We encourage Members to review the Program Terms each time they use the Program.
1.3. ACCEPTANCE
By using or enrolling in the Program, you accept and agree to be bound by these Terms and Conditions.
2. PROGRAM MEMBERSHIP
2.1. MEMBERSHIP ENROLLMENT
Membership is free and no initial purchase is required in order to become a Member. To become a valid Member, you must complete the enrollment process by providing complete and accurate information and indicating your acceptance of the Program Terms. After completion, you will receive a rewards member number (“Member Number”).
2.2. PASSWORDS AND SECURITY
In order to enroll in the Program, you will have to register and create an Account with us and provide one or more names, email addresses, login usernames and passwords (together, “ID”). You are responsible for maintaining the confidentiality of your ID. You agree not to use the ID of any third party or disclose your ID to any third party. You are responsible for any and all activity that occurs on your Account. If you suspect any unauthorized use of your Account, you must notify us immediately. You agree to provide us with correct and complete Account information at all times and inform us of any changes to the information you have provided. We will keep your ID confidential. Only one DR. AXE REWARDS program account (“Account”) is permitted per person.
2.3. SUSPENSION RIGHTS; CAPACITY
If the Company determines that a Program Member has abused any of the Program’s privileges, fails to comply with any of the Program Terms, or makes any misrepresentation to the Company ,the Company may, in its sole discretion, take such actions as it deems appropriate, including without limitation, suspending such Member’s privileges under the Program, revoking any or all of the points in such Program Member’s Account, and/or revoking the Program Member’s membership in the Program, in each case, with or without advance notice to the Member and without liability to the Company.
Points will not be awarded if in the Company’s reasonable opinion the merchandise purchased will be used for resale or commercial use and any points awarded on such purchases will be forfeited. If a Member was awarded points for an offer or promotion in which a Member purchased product(s) in excess of reasonable quantities, the points awarded as a result of that offer or promotion may be forfeited without prior notice and the Account may be suspended or closed.
Unless further restricted elsewhere in the Program Terms, Membership is only available to (i) individuals above the age of majority and who have legal capacity, and (ii) corporations, businesses, charities, partnerships, enterprises, schools or anyone other than an individual, provided that such entity has legal capacity and has duly authorized such Membership. If a Member does not meet the capacity requirements set out above, all points awarded to such Member may be forfeited without prior notice and the Account may be suspended or closed.
2.4. CHANGE IN INFORMATION
Program Members are responsible to advise the Company immediately of any change to their address or other contact information. The Company will not be responsible for any communication not received by a Program Member, provided that the Company sent such communication to the address or other contact information then on file from such Program Member.
2.5. INACTIVE ACCOUNTS
A Program Member Account is deemed to be inactive if points are not earned in connection with such Account for one (1) year. Once an Account is deemed to be inactive, all points in such Account may, in the Company’s sole discretion, be deemed to have been forfeited by such Member, with or without notice.
2.6. ACCOUNT CLOSURE
Points are reduced to zero upon closure of a Membership.
2.7. SECURITY
If a Membership Number is used by any other person, all points relating to purchases made by such other person will be credited to the Member’s Account. The Company assumes no liability or responsibility for points redeemed by any person(s) prior to a notification to the Company’s Customer Service Centre that the Membership Number has been compromised. Any points redeemed prior to notification shall be at the Member’s risk.
3. REWARD POINTS
3.1. COLLECTION; REDEMPTION
Points can be earned by Program Members in connection with purchases of goods and/or services made through the Company (whether online and/or from physical locations) as set forth on the Explainer Page, regardless of method of payment, provided that the Membership Number is presented/entered at the time of purchase.
Points can be redeemed for rewards. When enough points have been accumulated to obtain the reward(s) desired, redemption may occur through online and/or physical locations as set forth on the Program website or Explainer Page. The redemption schedule, available rewards and other information is available on the Explainer Page.
A Member must provide his/her Membership Number when redeeming points to protect the integrity of the Member’s points balance. Each Member is responsible to ensure that all Personal Information is correct and up-to-date and the Company reserves the right to block redemptions where the Member information is inaccurate or incomplete. Members are solely and entirely responsible for keeping their Account secure. If a purchase price is lower than the redemption value of the points, the remaining dollar value associated with all utilized points will be forfeited.
3.2. VALUE
Points have no cash value and are not exchangeable for cash. The accumulation of points does not entitle the Program Members to any vested rights, and the Company does not guarantee in any way the continued availability of any reward, redemption level, rebate or any other benefit. The Company assumes no liability to Members as regards the addition or deletion of items from or for which points can be collected and/or redeemed.
3.3. TRANSFERABILITY
Except as permitted from time to time by the Company, points cannot be assigned, exchanged, traded, bartered, purchased or given by gift or otherwise sold. Any points so acquired are void. For the avoidance of doubt, such prohibited transfers include transfers upon operation or law upon the death of a Member.
3.4. RETURN/EXCHANGE POLICY
In the event of a return/exchange of any eligible purchase that initially earned points, such points will be deducted automatically from the Account that was used for the eligible purchase (whether or not the Membership Number is presented at the time of return and/or exchange). Points will be deducted at the same rate as they were earned.
Upon the return and/or exchange of products awarded through the redemption of points, all redeemed points will be forfeited.
3.5. PROMOTION
From time to time, the Company may advertise or offer exclusive offers to select Members to redeem points for items other than a discount reward, or receive other benefits or discounts.
4. PRIVACY
4.1. CONFIDENTIAL INFORMATION
We are committed to protecting your privacy. We will maintain the privacy and security of all personal information collected from Members, including, but not limited to: name, address, email address, telephone numbers, date of birth, account number and purchasing information (“Personal Information”).
You understand that through your use of the Program, you consent to the collection and use of this information. As part of providing you the Program, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Program and your Account.
4.2. UNSUBSCRIBE
By sharing your email address and as an active customer and Program Member, we and/or our service providers may communicate to you special offers, services, promotions and program information. You can unsubscribe from receiving such messages at any time by updating your online account, by contacting customer service of the applicable entity, or by clicking unsubscribe at the bottom of any promotional email.
5. GENERAL
5.1. ACCEPTANCE
By enrolling in the Program, each Member (i) certifies that he or she is over the age of majority in the province in which he or she resides (or is supervised by a parent or legal guardian who agrees to the Program Terms) and of mental capacity (or is supervised by a legal guardian who agrees to the Program Terms), (ii) consents to the company’s collection and use of certain personal information, except as he or she may otherwise notify the Company and (iii) agrees to the Program Terms, as they may be amended from time to time.
5.2. OTHER TERMS
These Terms & Conditions are in addition to any other Program Terms, and shall be read together with such other Program Terms as one and the same instrument; provided, that if there is a conflict between any terms set forth in these terms and conditions, the Program Website, the Explainer Page and/or any other Program Terms, such conflict shall be resolved as follows: first, the Explainer Page shall prevail, thereafter these Terms & Conditions, thereafter the Program Website and finally any other Program Terms. For the avoidance of doubt, in the event of any action, proceeding or other dispute arising from or relating to any Program Terms, such dispute shall be settled in accordance with the provisions and procedures set forth in these Terms & Conditions.
5.3. ABUSE
Any abuse by a Member of the Program’s privileges, any failure by a Member to follow these Terms and Conditions, or any misrepresentation by a Member may subject the Member to expulsion from the Program, including forfeiture of all accumulated points.
5.4. WAIVER
Every effort has been made to ensure that the information herein is correct. The Company is not responsible for any errors or omissions in printed copies of these Terms and Conditions nor those published from time to time on its website.
Any waiver by the Company of the strict observance, performance or compliance by a Member with any of the Terms and Conditions contained herein, either expressly granted or by course of conduct, shall be effective only in the specific instance and shall not be deemed to be a waiver of any rights or remedies of the Company as a result of any other failure to observe, perform or comply with the Terms and Conditions. No delay or omission by the Company in exercising any right or remedy hereunder shall operate as waiver thereof or of any other right or remedy.
In the event that any provision in these Terms and Conditions is determined to be invalid, illegal, or unenforceable, such determination shall not affect the validity and enforceability of any other remaining provisions of these Terms and Conditions.
5.5. CONTACT
If you have any questions about these Terms and Conditions or if you wish to provide any feedback with respect to the Program, please contact us at: help@draxe.com.
5.6. GOVERNING LAW
Your use of this site shall be governed in all respects by the laws of the state of Tennessee, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods.
5.7. DISPUTE RESOLUTION
You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Axe Wellness, LLC products) shall be in the state or federal courts located in Davidson County, Tennessee. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Axe Wellness, LLC products) must be commenced within one (1) year after the claim or cause of action arises. Axe Wellness, LLC’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Axe Wellness, LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.
5.8. NOTICE
Axe Wellness, LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Axe Wellness, LLC.
Disclaimer
*Promotion Disclaimer: Promotions valid on U.S. orders only. International orders valid for digital programs only. This offer excludes Subscribe & Save and Wholesale orders. Discounted wholesale orders are ineligible for promotion. Email wholesale@draxe.com for special deals. Only one code can be used per order. Only one use per customer. Discount not applicable to tax or shipping. All items are sold on a first come, first serve basis, and may not be applied to previously placed orders. We are currently unable to ship supplements outside of the United States.
† These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using this product.
* Disclaimer: The entire contents of this website are based upon the opinions of Dr. Axe, unless otherwise noted. Individual articles are based upon the opinions of the respective author, who retains copyright as marked. The information on this website is not intended to replace a one-on-one relationship with a qualified health care professional and is not intended as medical advice. It is intended as a sharing of knowledge and information from the research and experience of Dr. Axe and his community. Dr. Axe encourages you to make your own health care decisions based upon your research and in partnership with a qualified health care professional.
** Disclaimer: While we welcome honest feedback, customer reviews and customer opinions are the sole responsibility of the said customer, and Dr. Axe, draxe.com and any of his or the company's affiliates are not liable for customer review comments. We reserve the right to remove any and all customer reviews that do not meet compliance standards, contain malicious content, or contain any other content that is deemed offensive or inappropriate.